Schaumburg Township District Library
  • 25-Jul-2022 to 24-Aug-2022 (CST)
  • Schaumburg, IL, USA
  • Part Time

Join an award-winning 5 Star Library! The Schaumburg Township District Library is looking for a Youth Services Information Assistant to join our team. This is a part-time hourly position that will be required to work various hours as needed. Our opportunity is for 20 hours per week to be scheduled during library hours; required to work some nights and weekends as needed. Specific hours are the following:

Position:

  • Tuesdays and Thursdays: 3:45pm - 9:00pm
  • Every other Friday and weekends:
    • Fridays: 11:45am - 5:00pm
    • Saturdays: 8:45am - 5:00pm
    • Sundays: 11:30am - 5:00pm

The schedule is based on the needs of the library and could change if and when needed. The hourly rate range for this position is $13.74 to $17.17; based on skills and qualifications.

POSITION SUMMARY:

The Youth Services Information Assistant is responsible for assisting and fulfilling the patrons' need for materials, information, or services at the Youth Services Desk. They keep up-to-date on and register patrons for library programs and activities and provide administrative assistance to the Youth Services Department staff as directed by the Youth Department Director and Youth Department Coordinator. The Youth Services Information Assistant is also responsible for representing the Library standards, as this position mostly interacts with the patrons.

REQUIREMENTS FOR ALL EMPLOYEES:

  1. Ability to be a team player and work pleasantly and effectively with all patrons, staff, supervisors, and others.
  2. Ability to learn various job functions, perform them correctly, and understand the necessity in overall library operations.
  3. Ability to independently function efficiently in a changing and varied environment with frequent interruptions.
  4. Ability to exercise good judgment and focus on details.
  5. Ability to follow all library policies and procedures.
  6. Demonstrates commitment to incorporating principles of Diversity, Equity, and Inclusion into everyday work.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Public Service

  • Answer general ready-reference inquiries and directional questions about the Library and its services, both for in-person patrons and patrons contacting the library via phone or email.
  • Utilize the libraries' computer database to search for library materials and resources.
  • Assist patrons in gathering library materials including patrons who are in the building and those making remote requests.
  • Provide assistance to patrons who request help with department technology, including, but not limited to, the computers, the printer, the copier, the scanner, the self-check machine, and the OPAC machines, answer questions and resolve problems.
  • Assist patrons with program registration, which includes staying current on programs offered and registration policies.
  • Distribute games, headphones, and other materials to patrons, upon request.
  • Interact positively and professionally with a large volume of patrons of all ages and backgrounds.
  • Enforce Library policies in a positive manner and remind patrons of appropriate behavior, as needed.

Other Duties

  • Maintain working knowledge of all technology and software utilized in the Youth Department.
  • Support Youth Services Reference staff with programming by preparing physical materials, assisting in clean-up, and serving as a program aide, if needed.
  • Assist in the care of in-house games, puzzles, and other experience-based collections.
  • Aid in special department projects.
  • Attend designated meetings and trainings.
  • Other duties as assigned.

Workplace Expectations

  • Abide by the Standards of Excellence for employees and policies and procedures of the library.
  • Treat all patrons and employees fairly and with an open mind.
  • Maintain patron and employee confidentiality.
  • Communicate clearly in all formats: in person, via the telephone, and in writing.
  • Utilize positive conflict-resolution strategies while working through difficult interactions with patrons and/or co-workers.
  • Manage time to maximize productivity; work individually in a self-directed manner and as part of the team.
  • Be a Library Ambassador with the patrons, out in the community, and with our co-workers.
  • Maintain the flexibility and willingness to work in a dynamic, busy, and changing environment.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

  • High School Diploma or General Education Degree (GED); with related youth and caregiver experience and/or training; or equivalent combination of education and experience.
  • Ability to use workplace technology including email, internet, intranet, and Library database systems.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to learn various job functions, perform them correctly, and understand the necessity in overall library

The deadline to apply for the job posting is:

August 15, 2022.


If you are interested in applying for the Youth Services Information Assistant position, please submit your resume by clicking the apply button.

Schaumburg Township District Library is an Equal Opportunity Employer

Schaumburg Township District Library
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