Schaumburg Township District Library
  • 19-May-2021 to 18-Jul-2021 (CST)
  • Schaumburg, IL, USA
  • Part Time

Schaumburg Township District Library has four part-time Public Safety Officer Positions open. We are looking for experienced, motivated, team oriented, flexible Public Safety Officers. Our part-time opportunities would be available at all three locations working 20 hours per week. The schedule is based on the needs of the library and could change if and when needed. Starting pay is at $14.44-$18.05/hour based on skills and qualifications.

Position Overview:

The Public Safety Officer is responsible for ensuring security authority while keeping the Library a friendly place to visit for everybody. Additionally, Public Safety Officers are responsible for maintaining a safe and secure environment for patrons and employees, and to safeguard the building and property.

Requirements for All Employees:

  • Ability to be a team-player and work pleasantly and effectively with all patrons, staff, supervisors, and others
  • Ability to learn various job functions, perform them correctly, and understand the necessity in overall library operations
  • Ability to independently function efficiently in a changing and varied environment with frequent interruptions
  • Ability to exercise good judgement and focus on details
  • Ability to follow all library policies and procedures
  • Demonstrates commitment to incorporating principles of Diversity, Equity, and Inclusion into everyday work

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Maintain an alert, welcoming, and visible presence throughout the Library, to prevent or deter situations from occurring or escalating by routinely patrolling the Library building and property.
  • Circulates continuously among public service areas of the library and outside around library property in all types of weather
  • Reports facility maintenance issues observed inside and outside while making patrols. (Lighting deficiencies, ceiling tile issues, debris, etc.)
  • Works with library staff to prevent and manage incidents occurring on library property, including preparing and reviewing written incident reports and completing necessary follow-up on incidents
  • Works with staff to provide information, support, referrals, and assistance to people who are experiencing mental health issues, addiction, homelessness, or issues of general exclusion or disengagement
  • Assists with closing procedures as needed and clearing the building of patrons
  • Performs a total security check of library facilities after closing including checking doors for proper locking, latching, and arming burglar alarm
  • Regular, predictable, and punctual attendance
  • Enforce the guidelines within the Code of Conduct and assure that acceptable behavior is maintained by patrons. Balance security authority with keeping the Library a friendly place to visit for everybody
  • Diffuse situations as necessary and utilize de-escalation techniques
  • Assist patrons as necessary, and respond to staff calls for assistance
  • Dress in Library-provided uniform, or when not available, in a manner that states the position is one of authority
  • Makes suggestions for improving safety. Provides support to the maintenance staff as needed
  • Follow instructions from Branch Managers when at branch libraries
  • Performs other related duties as assigned

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.


Minimum Competencies: (knowledge, skills, and abilities)

  • Outstanding interpersonal and communication skills (written and oral)
  • Exceptional organizational skills
  • Ability to collaborate with others, and to develop and maintain effective working relationships with a culturally diverse workforce and community
  • Ability to be flexible. Schedule or branch location may vary depending on library needs
  • Ability to thrive in a working environment with constant public contact with people from all backgrounds and age groups
  • Broad cultural competency knowledge and skills
  • Dedication to the pursuit of equity, diversity, and inclusion
  • Ability to exercise reasonable and professional judgment
  • Ability to anticipate and creatively solve problems with a flexible mindset and handle stressful situations in a positive manner
  • Ability to fairly and consistently apply library's policies, including Appropriate Library Use policy and Enforcement of Library Use Rules and Notification of Suspension policy
  • Ability to attain CPR/AED certification and deliver basic first-aid
  • Ability to work independently and handle multiple initiatives in a prompt and effective manner
  • Outstanding customer service skills
  • Ability to adapt in an innovative environment and positively adjust to change
  • Ability to handle a wide variety of activities and confidential matters with discretion
  • The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
  • Ability to learn state and local laws related to library safety
  • Ability to use extensive workplace technology including email, internet, intranet, CCTV surveillance software, and mobile smartphone

Education and/or Experience

  • Associate'sdegree(A.)inPublicServiceorSecurityorequivalentfromtwo-yearCollegeortechnicalschool; orone-year related experience and/or training; or equivalent combination of education and experience.
  • Experience working with children and parents in a customer service field.

The deadline to apply for the job posting is: June 9, 2021


If you are interested in applying for the Public Safety Officer position, please submit your resume by clicking the apply button.


Schaumburg Township District Library is an Equal Opportunity Employer


Schaumburg Township District Library
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